Headway is a credentialing and billing company that some Practices use to make billing easier. They can help with your credentialing, bill your insurance providers, collect client copayments and/or deductible amounts.
You can configure TherapyMate for Headway as a billing method so you can still use all the features of the program. This includes scheduling, creating notes, sending appointment reminders, keeping track of a client's insurance coverage, and tracking your income. This article will show you how to do this.
1. The System Administrator for your Practice can add Headway as a Billing Method to the Practice settings.
2. Configure a client insurance billing settings.
Click the +Add button to add a provider.
The provider name drop down contains the insurance companies that have been added by the System Administrator in the Practice Settings. If this hasn't been done refer to this Help Center article. Choose the name of the client's insurance provider and bill in the other items on this page as needed. For example, The Provider Name, Billing Method, Client Relationship to Insured, Gender, Address Info, Date of Birth, Insured's ID and Group Numbers. Leave the Copay boxes empty.
Save your work by clicking the blue button at the bottom.
Here is what the client's billing settings will look like
3. You can now schedule the client like you normally would.
4. When it comes time to bill Headway you can create a summary report of your claims.
Click on Billing on the blue menu bar, then the Billing Service Reports tab.
Choose Procedure Report from the Billing Service Report dropdown. Choose a clinician or all clinicians, choose the billing method Headway.
All patients who are assigned to the billing method of Headway will show on the report if the date of service has occurred.
You can save this report, print it to a printer or save it as a PDF on the next screen. You can use this report to enter the information into the Headway system.
5. Recording Payments from Headway
When you receive the payment information from Headway, enter the payment information in the Billing area on the Insurance Payments tab.
Here is another Help Center article to show you how to enter insurance payments. The payments you enter will update the client's invoices and add the money to your income tab on the blue menu bar.