Why did I see emojis during a Telehealth appointment?
Apple released a new feature called Reactions. Reactions are currently enabled by default on iOS 17 and macOS Sonoma. When Reactions are enabled, emojis can appear during a video call based on a perceived gesture by the video participant with iOS 17 or macOS Sonoma installed.
Important: This isn’t a feature integrated into our Telehealth platform and we don’t have control over these settings for iOS.
To disable this feature on iOS17:
- Create a test video call
- Swipe down from the upper right corner of your iPhone or iPad to activate the Control Center
- Tap Video Effects
- Tap Reactions to disable the feature
To disable this feature on macOS Sonoma:
- Create a test video call
- Click the green video camera icon at the top of your Mac’s menu bar
- Select Reactions to disable the feature