Released December 5, 2025
Dear Valued Customer,
We appreciate your continued trust in our products and services. At TherapyMate, we are committed to delivering the highest quality and value to our customers.
Over the past 12 years, we have made significant investments in improving our offerings, incorporating your suggestions and absorbing cost increases to provide an easy-to-use electronic health records and business management solution for small and large Practices. During the past 12 years we have not had any prior price adjustments.
Due to rising costs, market changes and regulatory requirements, we will be implementing a price adjustment effective January 1, 2026. This change will allow us to continue providing base services, adding new features, maintaining regulatory compliance, providing technical support and adding new services that you deserve. The new pricing will be as follows:
- The $29.00 entry level plan will increase to $39.00 per month and allow for up to 40 active clients.
- All other subscription levels will increase by $20.00 per month with active client levels remaining the same.
- No extra charges for staff members which is very unique in our industry.
- Stripe fees will increase from 2.9% to 3.15% plus the normal $0.30 per transaction.
- Pricing for all other add on services and storage accounts will not change.
We understand that price changes can be challenging. We want to assure you that this decision was made after careful consideration.
We remain dedicated to supporting your needs and would very much appreciate your support and understanding.
If you have any questions please feel free to reach out to me.
Thank you for your continued business and loyalty.
Sincerely,
Don Greene
President
TherapyMate, LLC
866-683-6886